Check the publish status
- On your dashboard, open Street View in the left menu.
- Open the tour’s ⋮ menu and choose Publish.
The page shows the place you’re publishing to, with a CID or Place ID link to it on Google, the Publish Status with its date, and a dot for each panorama, on the list and on the map:
- GreenOn TeliportMe and Google, with its links in place.
- BlueOn Google, but not attached to a place.
- RedOn TeliportMe but missing from Google.
Click a green or blue panorama, or its pin on the map, to open it on Google Maps.
The Panorama List shows dots too, but there they mean something else: green is published, blue is ready to publish, and red won’t be published.
If it still isn’t showing
- Give it time. After you publish, allow at least 48 hours, and up to two weeks in some areas.
- Check the place. Open the CID or Place ID link and make sure it’s the right business.
- Check Google’s side. Google’s issue tracker for Street View lists known outages.
- Publish again. Choose Upload to Street View. If you see “Already Published. Try again after 24hrs to force publish”, wait a day and try again.
There’s no way to unpublish from TeliportMe, so you don’t need to take the tour down first.
Still missing after three weeks?
Email help@teliportme.com with:
- Your account’s email address.
- The CID or Place ID of the business you published to.
- The tour ID. It’s at the end of the publish page’s address.
- The date you first published.
Tips
- If the page asks you to Connect Google Account, link the Google account that manages the business, then publish again.
- For the whole publishing process, see Publish to Google Street View.
Common questions
How long does it take for a tour to appear on Google Street View?
Allow at least 48 hours after you publish, and up to two weeks in some areas. Google reviews every panorama first, and can reject panoramas that don’t follow its policy.
Why are some panoramas red on the publish page?
On the Street View Publish page, a red dot means the panorama is on TeliportMe but missing from Google. Publish again, and if it’s still missing after three weeks, email help@teliportme.com.
What does “Already Published” mean?
TeliportMe has already sent the panoramas to Google recently. Wait 24 hours, then choose Upload to Street View again to force it to publish.
Do I need to unpublish before I publish again?
No. There’s no way to unpublish from TeliportMe, so choose Upload to Street View to publish again.