Sub-accounts come with Agency plans. If your account has one, Settings has an Agency tab; open Settings from your name at the bottom of the dashboard’s left menu.
What the Agency tab shows
At the top, your Agency Name, then what you have left to hand out: Remaining Tours, Remaining Brands, Remaining Storage, Remaining Custom Domains and Remaining Sub-Accounts. Buy More next to a limit adds to it.
1. Add a sub-account
The person needs a TeliportMe account first. Ask them to sign up for a free account, then:
- On the Agency tab, choose Add Sub-Account. It’s there while you have sub-accounts left.
- Type their account’s email in Email and again in Re-enter, then choose Add.
“Account added” confirms it, and they appear in the Sub-Accounts list.
2. Give them their limits
- Choose New Allocation.
- Under Select Sub-Account, pick their email.
- Choose how many tours and brands, how much storage, and how many custom domains (CNAME) to give them, up to what you have left.
- Decide whether it’s Revokable (see below), then choose Add.
The allocation appears in the Allocations list, and the amounts come off your remaining limits.
Revocable or not
- RevokableYou can take the limits back at any time. Suits clients who pay you monthly or yearly: if they stop paying, you revoke.
- Not revokableThe default. Once given, the limits stay with the sub-account for good. Suits a client who bought a lifetime account from you.
To take back a revocable allocation, choose Revoke on its row in Allocations. It happens straight away, with no confirmation, and the amounts return to your remaining limits. Allocations that can’t be revoked say Non-revokable.
Tips
- Choose carefully when you add an allocation. You can’t change it afterwards: revoke it and add a new one, or, if it isn’t revocable, it stays as it is.
- Bought a sub-account from a reseller? Only trust confirmation of your limits and whether they’re revocable from help@teliportme.com. If in doubt, email us and we’ll confirm.
Common questions
Can I give a client their own virtual tour account?
Yes, on an Agency plan. The client signs up for a free TeliportMe account, then you add it as a sub-account on the Agency tab and give it a share of your limits with New Allocation.
Can I take back what I gave a sub-account?
Only if the allocation is Revokable. Choose Revoke on its row in Allocations: it happens straight away, and the amounts return to your remaining limits. An allocation that isn’t revocable stays with the sub-account for good.
Can I change an allocation after adding it?
No. Revoke the allocation and add a new one; if it isn’t revocable, it stays as it is.
What’s the difference between a sub-account and a team member?
A sub-account is a separate account with its own share of your limits. A team member logs in with their own account but works inside yours, on your tours.